服務條款
Account Registration
Certain features (such as order tracking and member benefits) require an account. Please provide accurate and complete registration information and keep your login credentials secure.
If you notice any unauthorized account activity, please notify us immediately using the contact details below.
Acceptable Use
You agree to use our website in compliance with applicable laws and respect the rights of others. Do not post any unlawful, abusive, threatening, privacy-infringing, or otherwise inappropriate content.
Intellectual Property
All content on this website—including text, images, designs, and logos—is the property of Myzooi or its licensors. Unauthorized reproduction, modification, or distribution is prohibited.
- Product & Pricing Information
We strive to ensure that product descriptions, images, and prices are accurate. In the event of occasional errors due to operational or technical issues, we will correct them promptly and make reasonable efforts to notify affected customers.
- Orders & Delivery
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping & Tracking
Once your order is shipped, you will receive a confirmation email with a tracking link. International delivery generally takes 8–14 business days, though timing may vary by destination.
Delays due to holidays, weather, or other external factors will be communicated where possible.
- Website Use & Third-Party Links
Service Availability
We aim to provide a stable and secure platform but do not guarantee uninterrupted access. Temporary downtime may occur due to technical or network issues, which we will resolve as quickly as possible.
External Sites
Our website may include links to third-party sites for your convenience. We are not responsible for their content or privacy practices. Please review their policies before use.
- Governing Law & Dispute Resolution
These Terms govern your relationship with Myzooi. Should any dispute arise, we encourage you to contact us first for an amicable resolution. If negotiation fails, the dispute shall be submitted to the competent courts in accordance with the laws of China.
We shall not be liable for failures or delays caused by force majeure events, including but not limited to natural disasters, war, or government restrictions.
- Contact Us
For any questions or support, please reach out via:
Email: service@myzooi.com
Live Chat: Click the service icon at the bottom right of our website
Hours: Mon–Fri, 9:00–18:00
Thank you for trusting Myzooi. We look forward to serving you!
Sincerely,
The Myzooi Team